Firebird Velour Shadow Green Jacket

Returns & Exchanges — Quick Info

• Returns accepted within 15 days of delivery.
• Product must be unworn, undamaged, unused, and in original packaging with tags.
• Proof of purchase required for all returns.

Why Can You Return?

• Wrong item delivered
• Different size or fitting sent
• Product arrived damaged or defective

Refund Details

• Full refund if requested within 1–2 days of order.
• 50% refund if requested after 2 days (conditions apply).
• Refunds processed to the original payment method in 7–10 business days after approval.
• Shipping fees are non-refundable, unless the item was faulty or incorrect.

Exchanges

• Size or fit exchange available (subject to stock).
• Customer pays return and replacement shipping for exchanges.
• International exchanges may have extra shipping costs.

Important Considerations to understand 

• Customized or personalised products cannot be returned or exchanged.
• If the product is faulty or incorrect, contact us within 48 hours of delivery, and we will cover return costs.

Please read our Return & Exchange Policy to find out more.